Angie Snow

Angie Snow is a respected leader in the home service trades industry, serving as the Principal Industry Advisor at ServiceTitan, where she focuses on customer and product training. With over 18 years in the HVAC space, she has helped transform call centers into profit centers through strategic goal setting, performance tracking, and training programs. As the previous co-owner of Western Heating,Air & Plumbing, Angie has successfully led marketing, financial management, and customer service operations. Her dedication to the industry has earned her numerous accolades, including the Service World Woman of the Year Award and recognition as one of the Top Women in HVAC.
Beyond her leadership roles, Angie is a passionate coach and advocate for industry growth. A certified John Maxwell Team Member, she specializes in personal and team development through Snow Business Coaching and the CSR Academy. She has also served on the Board of Directors for Women in HVACR and actively supports Women in Plumbing and Piping (WIPP) and Lady Titans. A sought-after speaker and thought leader, Angie regularly shares insights on customer service optimization, call center management, and leadership strategies to empower professionals in the home services sector.